Terms of service
Terms of Service
Last Updated: October 1, 2026
Welcome to Petkera. These Terms of Service govern your use of our website and your purchase of products from Petkera. By accessing our website or placing an order, you agree to these Terms.
1. Online Store Terms
By using this website, you confirm that you are legally able to enter into a binding agreement in your jurisdiction.
You may not use our products, website, or services for any unlawful or unauthorized purpose or violate any applicable laws while using our services.
2. Products and Product Information
We make reasonable efforts to display product descriptions, images, colors, specifications, and pricing as accurately as possible.
Actual product colors or appearance may vary slightly depending on your device, screen settings, manufacturing updates, or other reasonable variations.
We reserve the right to modify or discontinue products without prior notice.
3. Orders and Payments
By placing an order, you agree to provide accurate, current, and complete billing, shipping, and contact information.
We reserve the right to refuse, limit, or cancel an order when reasonably necessary, including in cases of suspected fraud, pricing errors, product availability issues, or incorrect order information.
If an order is canceled after payment has been collected, any applicable refund will be issued to the original payment method.
4. Pricing
All prices displayed on our website are subject to change without notice.
We make reasonable efforts to ensure pricing information is accurate. If a pricing or product information error occurs, we reserve the right to correct the error and, where appropriate, cancel or contact you regarding the affected order.
5. Shipping and Delivery
Order processing times, estimated delivery times, shipping costs, and other delivery information are described in our Shipping Policy.
Delivery dates are estimates and may be affected by carriers, customs, weather, holidays, or circumstances outside our reasonable control.
6. Returns and Refunds
Returns, refunds, exchanges, and eligibility requirements are governed by our Return & Refund Policy.
Please review the applicable policy before making a purchase.
7. Intellectual Property
Unless otherwise stated, the Petkera name, branding, website content, graphics, text, designs, and other materials are owned by or licensed to Petkera and are protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, sell, or commercially exploit our content without prior written permission.
8. Third-Party Services and Links
Our website may use or provide access to third-party services, payment providers, applications, or websites.
We are not responsible for the content, policies, availability, or practices of third-party websites or services. Your use of third-party services may also be subject to their own terms and policies.
9. Prohibited Uses
You may not use our website to engage in fraudulent or unlawful activity, transmit malicious code, interfere with website security, collect information about others without authorization, or infringe upon the rights of Petkera or any third party.
10. Disclaimer
We aim to provide accurate and reliable information, but we do not guarantee that the website will always be uninterrupted, error-free, or completely current.
Products should be used according to their intended purpose and any instructions provided with them.
11. Limitation of Liability
To the fullest extent permitted by applicable law, Petkera will not be liable for indirect, incidental, special, or consequential damages resulting from your use of our website, services, or products.
Nothing in these Terms excludes or limits liability or consumer rights where doing so would be prohibited by applicable law.
12. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our services, business practices, or legal requirements.
The latest version will be published on this page with the updated revision date.
13. Contact Information
If you have questions about these Terms of Service, please contact us:
Email: support@petkera.com
Phone: +1 (432) 923-8398
Mailing Address:
Petkera
3326 NW S River Dr, Suite C
Miami, Florida 33142
United States